Refund policy

30 days. Full refund. Don't post anything back.

We don't do returns. If the bottle isn't right, email info@tamrabottle.com within 30 days of delivery with your order number, and we'll refund you in full — the purchase price and any shipping you paid.

You keep the bottle. There's nothing to pack, nothing to post, no return label, no tracking number to chase. Keep it, give it to someone, use it as a vase. That's up to you.

We won't ask you to justify it. Not the taste, not the weight, not the colour. If you tell us it isn't right, that's the whole conversation.

If it arrived faulty or damaged, send us a photo so we can take it up with our supplier. That's for our benefit, not a condition of your refund — you get refunded either way.

Refunds go back to your original payment method within 5–10 business days of us confirming your request. You'll get an email when it's processed.